dingdong23456
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Mar 24, 2006, 3:43 PM
Post #1 of 4
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I have been with Direct TV for several years now. Last week I purchased 2 HD Tivo Receivers for $499.99 from Best Buy to replace 2 old receivers . When I hooked them up I called and had them activated. When I checked my Direct TV account on line my latest activity showed that the 2 receivers were leased. Best Buy told me that the receivers were purchased not leased. I called direct TV and was told that they were leased, and I would have to return them to them or pay the difference of almost $500.00 more for the 2 receivers. I called Direct TV several times and have received several answers 2 Techs said that I purchased them and then they transferred my call to someone else who said they were leased. I asked them why Best Buy never informed me and why they did not tell me before I activated the receivers. They preceded to tell me that they are sorry for that, and they are still in the process of educating their people and retailers. THAT IS NOT MY FAULT. when I called Best Buy again they said I can return the within the 30 days of purchase. But if I do, will Direct TV say I have to return the receivers to them since they have already been activated? Any help would be appreciated.
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