bobspk5555
New User
Jun 19, 2011, 10:42 AM
Post #1 of 2
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Sony is a MISERABLE company. Check my story. I bought a Sony 40KDLXBR7 television from Crutchfield on July 28, 2009 for $1200. It had an 18 month warranty. It started failing in the winter of 2010-2011. No worry: my credit card extends the warranty on any purchase up to a year. It completely failed on May 31, 2011. I called a Sony authorized repair service and they took the set in and gave me an estimate of $2022 to repair it. Needless to say, I did not repair it. The part itself (the display) cost $1575. The repair service suggested I call Sony and ask if they might authorize repair at a reasonable price so that I could be reimbursed by my credit card company. I called Sony and they would not help in the least. I talked to 4 people and their response was “tough luck”. How does a $1200 television cost $2022 to repair and why does a $1200 television fail just as the warranty expires? I have bought Sony products for many years; I’m 64. This is my last purchase from these miserable scumbags.
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