Nov 6, 2013, 1:13 AM
Post #1 of 3
I have this Sceptre that's still barely under warranty and I'm about to send back for service, but I'd like to get a better understanding of what's going on with it before I talk to their people anymore. They've been extremely shady with me, I think they're even trying to ride out the warranty time because I still haven't gotten the box after two weeks, they said there was a delay because they ran out of boxes. Sure.
Semi-dead Sceptre LCD HDTV
Anyway, the thing looks to turn on, the blue power button on front comes on, but there's no picture or sound. And once it's "on", as in the blue light, it won't turn off unless you unplug it.
When I first contacted their customer support about this they said to unplug it over night. That worked, and they said everything should be fine. But I think they knew it wasn't, and it sure enough went out again the next day and I set up the service.
Since then I've actually been able to turn it on a few times and watch TV, but that involved jiggling the power cord around where it plugs into the set and eventually finding some sweet spot. That stopped working though.
I've read about some issues these TVs have with their power supply, but would a dead power supply be able to kick on just by jiggling the cord?
Also, it's not the cord, I tried another one, but of course it couldn't be anything THAT simple.