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pete007
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Jan 24, 2005, 1:06 AM

Post #101 of 218 (3500 views)
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Re: [D_Duke] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

well just had a call today from argos direct to say that my replacement will be with me first thing friday morning (28th) and before i said yes i asked if all problems were sorted out and this is a brand new one not a old return revamped.....yes all probs sorted and a brand new model......so here we go again but if this one is just the same then its full refund and i'll look else where......how is the panasonic you bought ?
i will keep you all up to date with this replacement......anyone else out there getting there's replaced this week ? please let the forum know......
cheers
pete Laugh

tonybrentwood
Novice

Jan 25, 2005, 11:07 AM

Post #102 of 218 (3479 views)
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Re: [pete007] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Hi Pete (and others),

I had a call from Argos today saying they are going to deliver three(yes I bought three!) new Goodmans tv's and collect the ones I have now on wed 26th. The reason for replacement is that the speakers hum on all three. My son in law has now got to take his off the wall, but it will be worth it. I'll post to inform if I get the new model or if the replacement is the old P3. If it's the P3 they might be getting them back again unless the speaker hum is cured!

Regards,

Tony.

pete007
Novice

Jan 25, 2005, 10:43 PM

Post #103 of 218 (3464 views)
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Re: [tonybrentwood] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

hope all goes well for wed ....please let me know.....also u say the speakers were the prob did u have a good picture etc??

pete

tonybrentwood
Novice

Jan 26, 2005, 6:37 AM

Post #104 of 218 (3455 views)
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Re: [pete007] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Hi,

I'll inform the forum which model sets I get, I must say that apart from the speaker hum (which Goodmans offered to fix but I wasn't prepared to accept) I love the P3. I think the picture is amazing, just sit and watch your old tv for 20 minutes, you'll soon want the plasma back! Yes, I do get the 'painting by numbers'' thing occasionally, but for �1000 price tag I can live with the limited times this happens. Regarding the picture, the best yardstick is when someone visits and sees the tv on for the first time, it seems to knock their socks off, unless they've got a Panasonic, in which case they say mine is c--p, but these people will only wear named jeans as well. To sum up, I don't care that it's got 'Goodmans' on the front, I love it, and once the new ones are here(without the hum I hope) I will be a very happy bunny indeed!

Good luck for friday Pete, I'll post as soon as the new sets are set up.

Tony.

chenzo
New User

Jan 26, 2005, 7:35 AM

Post #105 of 218 (3450 views)
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Re: [tonybrentwood] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Hi All,

Finally got the call from Argos to let me know that my plasma is ready for delivery and Saturday is the earliest they can do it. Can't wait for it to arrive now (ordered on the 30th Dec). Will post to let you know how it all goes and what the model number is and if there are any issues!

Chenzo

Sly

loveless
New User

Jan 26, 2005, 5:44 PM

Post #106 of 218 (3430 views)
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Re: [tonybrentwood] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

My replacement tv turned up today as argos had arranged to replace the original as there was a loud buzz coming from the tv itself.

The box for the replacement had been previously opened and re-sealed but I took this that Argos were now testing the sets for faults but when I got the plasma out to set it up it was all fingerprints, you could see the scratches where the stand has been previously fitted and once set up it was obvious that every preset had been altered rather than the factory settings. On top of this the set has the same buzzing issue as the previous one and also has a worse picture than the previous one with a more pixelated looking image.

With these issues I can only assume that this is an ex-dem model from a store or that it is a return from another customer and just farmed straight back out to myself.

From the user settings it seems to be the P3 model as the previous one. Could anyone tell me what the deal is with the P4 model which has been mentioned here (differences, etc) and if they have any advice of what model I should be requesting from Argos when I call do deal with this quite ridiculous situation?

Many thanks for any advice you can give.

Gatchers
Novice

Jan 26, 2005, 6:41 PM

Post #107 of 218 (3427 views)
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Re: [loveless] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

That's frightening. I take it you're calling for another replacement!

It's interesting that the other one has a more pixellated images as well...

JohnnyBoy
User

Jan 26, 2005, 6:44 PM

Post #108 of 218 (3426 views)
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Re: [loveless] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Interesting, we ordered and took delivery about the same time, even rang for replacement at thew same time, but we were told 4-6 weeks, and no contact since. I'll chase them up tomorrow, but what has happenned to you doesn't baud well

tonybrentwood
Novice

Jan 27, 2005, 3:33 PM

Post #109 of 218 (3398 views)
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Re: [JohnnyBoy] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Well, Argos delivered and took away two of the tv's today, both replacement tv's are brand new in boxes, but are still the old P3(Goodmans Xpro) model. The third one is being replaced on Friday apparently. Don't know if the new ones are cured of the 'hum' but my son and son in law will let me know later tonight when they take them home and set them up. I'll keep the forum informed. I wonder where the P4's that I keep hearing are being delivered are?

Tony.

Gatchers
Novice

Jan 27, 2005, 3:55 PM

Post #110 of 218 (3397 views)
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Re: [tonybrentwood] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Interesting... do we know that P4's are definitely the preferable ones to have though?

Comparing the manual - I can't tell. I posted a question asking this before. Do P4's have nonlinear scaling, for example?

I am tempted to try the provided speakers for hum - I don't hear any from the unit itself. Also the 'painting by numbers' appears to affect a lot of people, but not all - does anyone with a P4 have this effect?

The Argos website and orders, and indeed, this forum subject, refers to the P3 model. P4 could be a completely different product, made by a completely different OEM.

JohnnyBoy
User

Jan 27, 2005, 5:20 PM

Post #111 of 218 (3394 views)
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Re: [Gatchers] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

One other thing I forgot to ask previously is about the On/Off switch. THe model I have (which says Xpro on the screen, but the manual I have just refers to the P model, not even P3), has it tucked right under the frame, by the mains lead slot. In other words, you have to reach under and up, about 3-4 inches.The misses has broke 2 nails fiddling around for it already. What a stupid place to put it. Is this in the same place on all the models?

Cheers

John

tonybrentwood
Novice

Jan 27, 2005, 6:36 PM

Post #112 of 218 (3391 views)
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Re: [JohnnyBoy] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Hi,

Argos delivered 2 of the 3 sets this morning, and on plugging them in tonight one is absolutely silent, but the other one really buzzes from the back of the set, so that's another one going back! The third one is due for delivery on friday am. I'll see how that one is then ring for replacement(again!)

Yes, the P3 Xpro on/off switch is really awkward to use, it is by the mains imput right up under the set I turn mine off from the wall socket.

Tony.

Gatchers
Novice

Jan 27, 2005, 7:47 PM

Post #113 of 218 (3387 views)
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Re: [JohnnyBoy] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Hi,

My P3 says Goodmans XPro in tiny writing at the bottom of the display. I can confirm that yes, the on/off switch is right next to the IEC320 connector at the bottom, about 3-4 inches from the bottom of the unit.

So that sucks, but in theory, if the unit is working okay, you shouldn't need to turn it off there much - I never have (I had to fumble under the machine to check for this post), I just use standby, though from the posts here there are some units that need this to avoid switchon problems, so they need replacement.

Sounds like Goodmans have really, REALLY sucky quality control for initial shipments at least. I seriously still don't have any problems with mine - the display is fantastic, and just this weekend I compared with a much more expensive display - though I've got problems with how it detects widescreen switching in some corcumstances. So, I guess I'd suggest people get the unit from somewhere like Argos which, in theory, will allow returns/replacement. This forum well help ultimately decide how well they do that!

pete007
Novice

Jan 27, 2005, 7:55 PM

Post #114 of 218 (3385 views)
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Re: [tonybrentwood] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

this whole replacement thing is getting worse.....why did they not replace all 3 tv's?.....were yours brand new and unopened?
i don't get mine till friday so we will see how mine goes.....i was told all replacements were going to be p4's!!!

cheers
pete

tonybrentwood
Novice

Jan 28, 2005, 7:00 AM

Post #115 of 218 (3377 views)
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Re: [pete007] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Hi,

I only got two tv's because thats all they had, but the third is being replaced Friday. Both the sets replaced were brand new in boxes, but not P4's. The driver said he'd never seen a P4. Of the two I had replaced on Wednesday one is perfect, but the other one has a sound coming from the back like the noise a fridge makes- so i guess that will be returned for replacement. I dread to think how much this is costing Argos and Goodmans-perhaps someone should tell them to check out this forum.

I'll let you know if the Friday replacement works.

Regards,

Tony.

tonybrentwood
Novice

Jan 28, 2005, 6:13 PM

Post #116 of 218 (3357 views)
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Re: [tonybrentwood] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Quick update:

Son in law phoned Goodmans helpline, they are sending out an engineer to cure the buzz within 48 hours, the engineer said that most of the sets so far have needed attention for one thing or another, but the new stock being delivered to Argos now should be ok. I just hope I get one from the new stock tomorrow!

Tony.

pete007
Novice

Jan 29, 2005, 9:07 AM

Post #117 of 218 (3344 views)
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Re: [tonybrentwood] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

HI TONY
my replacement has just arrived and it is the gtv42p4 version as that is the one i had before so you are getting the same version as u had before....anyway on taking it out of the box i noticed some finger marks on screen....set it up and after few seconds a high pitch noise come out of the tv!!!!and also all settings were preset by someone else as when my last one cam e the tv was set at all low settings.....so to me this replacement is someones old machine just fixed and then repackaged.....i am now well pissed off so i 'm going to demand a brand new one and if they can't its full refund time......just to ask is the noise out of your machine quite high pitched?
will keep you all posted

pete Mad

tonybrentwood
Novice

Jan 29, 2005, 10:43 AM

Post #118 of 218 (3339 views)
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Re: [pete007] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Hi Pete,

Good old Argos eh?

The driver just arrived to collect and replace the third TV, and guess what, no replacement on board! He said he could still collect the tv, but could not say when the replacement would arrive, so I told him I'd hang on to the one I've got and phone Argos. They told me it was a mistake, and they will get back to me when the replacement can be delivered. I've just posted a letter of complaint to them asking for compensation for the holiday I've had to take due to their incompetence.

I don't know how the noise from my son in law's set sounds as I havn't been round to listen, but he says it sounds like a fridge noise.

I'll keep informing of the soap opera that this is becoming.

Tony.

pete007
Novice

Jan 29, 2005, 11:07 AM

Post #119 of 218 (3338 views)
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Re: [tonybrentwood] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

well just got through to argos tony and was told that they had to check tv's before sending out ,but when i told her of mine she did say that some must have been fixed by goodmans then sent back out as brand new....so i wil now get my new unopened tv next friday as they have to wait seven days!!...this is defo going to be the last.....on a good note argos told me to write to there customer services stating the prob and they will compensate me for taking time off work not bad on that one then....so anyone who has done same just send a letter giving details then they should send a chq out...we will see.......so to all out there who are getting replacements check everything and let us all know how things go

cheeers
pete

(This post was edited by pete007 on Jan 30, 2005, 9:41 AM)

JohnnyBoy
User

Jan 29, 2005, 2:06 PM

Post #120 of 218 (3331 views)
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Re: [pete007] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Just called them as to why I've not been called for weeks about my replacement, seeing as a few of you are getting yours now, and surprise, surprise, they've just got some dates. So I should have mine next Thursday. They assured me that it will definitely be a brand new one, not a re-vamped one. Watch this space!!

Later

Gatchers
Novice

Jan 29, 2005, 5:20 PM

Post #121 of 218 (3325 views)
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Re: [JohnnyBoy] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Mine gets replaced next Wednesday. I had the speaker buzz...

I shall let you know what I find - but I won't let them take my current one away if I see any of this painting by numbers malarky...

tonybrentwood
Novice

Jan 30, 2005, 7:44 AM

Post #122 of 218 (3315 views)
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Re: [Gatchers] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Hi,

Quick update, phoned Argos this morning on the television delivery phone number, they say the reason that I did not get my tv on friday is because they are not supplying the P3 anymore as they had so many returns, they are now supplying the P4 which apparently has all problems cured. Argos say I'm definately getting a P4 on Wednesday, but I'm not holding my breath! I'll let the forum know what happens.

Tony.

andymac
Novice

Jan 30, 2005, 9:09 PM

Post #123 of 218 (3298 views)
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Re: [tonybrentwood] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Hi

Got back from USA this morning and (after a couple hours sleep) unpacked the Plasma. It's a P4 and looks new. I set it up without the speakers so I don't know if it will have the hum. Most settings seem to be on mid way, except contrast which was at 99. This machine has 2 X Scart, 1xSvideo, 1xDVI, 1xvga, 1xComposite inputs. Initial impressions per input are as follows:-

DVD via RGB/Scart - good picture quality, not much colour banding - even when playing back a Region 1 NTSC disc.

TiVo via Scart - (Satellite as input to TiVO) variable results. In some cases there was a lot of colour banding (the so called painting by numbers I guess). To me it's as thought it can;t handle the full palette of colours - like seeing a true colour picture in 256 colours

PC via S-Video - (Windows Media Center) Very pronounced banding and difficult to get a reasonable resolution

PC via VGA - Colours much better, photos and live/recorded TV (from freeview card) look between the TivO quality and DVD. Set up custom resolution as per manual. Didn;t actually get a proper full screen without some squahing of the image so may have to experiment...

No DVI cable yet - will get one next week.

Overall - DVD is great, however TiVo (from Satellite) is the most common input for us and so far that has been disappointing. I'm hoping the colours will stabalise. At the moment I would say it looks like an 'american' picture which to me is always slightly over saturated with colour - especially red. NTSC has less lines which always makes the picture slightly fuzzy to my eyes, the pictures on this (apart from DVD) looked like that to me. There seems no independant way of adjust the RGB balance - it's just a colour adjustment.

Off topic - We are being seriously ripped off in this country for the price of flat panels, even taking into account the weak dollar. I saw big brand named panels in places like circuit city in the states last week, going for just over a couple thousand dolalrs, and they even had 56" panels there too - all HDTV compliant. If it wasn;t for the 110v I would have had some large carry on luggage coming back!

System:-
Tivo, Marantz AV Amp, Windows MCE, Pioneer DVD, SKY, Neuston MC500, XBox

JohnnyBoy
User

Jan 31, 2005, 5:37 PM

Post #124 of 218 (3270 views)
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Re: [andymac] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

Looks like you've got the same problems on your new P4 as the one that I'm getting replaced on THursday. Like you DVD is perfectly watchable, but we mainly watch via our SKY+ box, often recorded programs (to skip the ads), and sport, especially football. I bought expensive QED scarts, but they have made no real difference. Looks like I need to continue my research for when I call them to pick up the replacement. THe big worry I have is what if I hoit the same problems, when ordering anything else, (more expensive) even if recommended. I could do with getting it tested first. I'm hoping to record on DVD, one of the soap operas, and some footy, where I usually get the worst effects, make sure they play ok on my old 32" CRT, then take them to the shops and ask them to be played back.

I've been on www.avforums.com quite a bit now, and everything keeps pointing to one of two Pansonic screens, with various plug in boards, converters, amps and speaker systems. Is it too much to ask to get a TV with built in tuner and speakers, at a fair price, that works?

andymac
Novice

Jan 31, 2005, 7:34 PM

Post #125 of 218 (3266 views)
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Re: [JohnnyBoy] GOODMANS GTV42P3 42 " PLASMA TV [In reply to]	Can't Post

JohnnyBoy

Another late night update. This evening I tried tuning the normal TV channels, these actually gave a better 'colour' resolution than TiVO or SKY direct. I'm not sure that DVD is actually ok - it was a Pixar film we watched yesterday - tonight I put in a live action and the colour 'stepping' effect was quite clearly there. TiVo programs looked bad after the inital rush of enthusiam yesterday (and maybe jet lag). Even a program recorded in best quality on TiVo looked bad - at some points practically unwatchable.

However - pictures from the Media Center PC via VGA are much better - still photos are near perfect, but hardly worth dropping a grand for. I like you am concerned this is a plasma affect rather than a goodmans affect, and wonder if one would get the same on another 'branded' panel. I guess going to the new resolution which is HDTV compliant may give better results - but its colour depth rather than resoultion that appears to be the problem to me. I was going to swap out my scarts, but if you've found no difference then I won;t bother. The first action will be to get argos to swap it out I suppose, and if the replacement is no good then it's back to the 26" non widescreen !

Has anyone achieved decent results? If so did you make and adjustments to the picture settings?

andymac

System:-
Tivo, Marantz AV Amp, Windows MCE, Pioneer DVD, SKY, Neuston MC500, XBox

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