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Sony PFM42B1

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gadams
Novice

Aug 19, 2005, 5:01 PM

Post #26 of 41 (7585 views)
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Re: [jfedorko] Sony PFM42B1 [In reply to]	Can't Post

Jim,

Just make me a fair offer and I sure we can come to terms

greg

Dogleg
New User

Oct 23, 2005, 1:14 PM

Post #27 of 41 (7158 views)
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Re: [Tomek] Sony PFM42B1 [In reply to]	Can't Post

I also have a sony PFM-42B1. One evening last week I turned the set on and nothing...Green power light on, red stand-by light flashing. So turned it off, waited a minute or so and turned it on again...well you know the rest of the story. Needless to say I was almost in a panic. I began to search the internet and found this site, whew! I called the Sony people in San Diego and explained my situation, in a very stern by respectful way. Here's what happened. I was given a repair order number. A local moving company was contacted and a shipping box/container for ME to use was delivered to my home. I took the container and TV to the UPS store and paid them $25 to to package it properly for me. I then contacted the moving company the the container was picked up yesterday, so now its on its way to San Diego for repair. I was told the set would be repaired N/C under extended warranty using the code "HIC". In summary as I understand things at this point, my Sony PFM-42B1 is going to be repaired no charge, and Sony is paying for all incurred shipping charges.

I'll keep everyone posted on this adventure.

Dogleg

Dogleg
New User

Dec 19, 2005, 10:11 AM

Post #28 of 41 (6795 views)
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Re: [Dogleg] Sony PFM42B1 [In reply to]	Can't Post

I received my plasma sceen back from Sony on 12/14/05. No charge for the repair, no charge for shipping.

Thanks SONY!

denonjapan
Enthusiast

Dec 20, 2005, 1:21 AM

Post #29 of 41 (6782 views)
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Re: [Dogleg] Sony PFM42B1 [In reply to]	Can't Post

if this is true! ( not the part that your plasma being repaired out of warranty and free of charge? from repair down to shipment Sly

c'monn! ) No wonder why!!!! now's SONY CORPORATION gradually weaken's from abroad's operational activity, and that! I beleived is TRUE!

denonjapan

made in japan

jdeverter
New User

Jan 4, 2006, 2:37 PM

Post #30 of 41 (6645 views)
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Re: [denonjapan] Sony PFM42B1 [In reply to]	Can't Post

You guys are my new best friends... I have PFM-42B1 that has been experiencing the "blinking light of death". I called the numbers posted earlier and made a quick tour of the world's call centers and ended up in Florida. Long story short - Sony is sending me a box and going to ship & fix the monitor at their expense.

Thanks again for your help! I will post more information as the rest of the story unfolds.

-Jeff
jeff@deverter.net

rbriley
New User

Feb 7, 2006, 3:20 PM

Post #31 of 41 (6355 views)
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Re: [jdeverter] Sony PFM42B1 [In reply to]	Can't Post

Unbelievable. This site is quite the find. Thanks to everyone who posted this information. I just talked to Sony and after about 5 minutes they were shipping me a box to ship my Plasma for repair... for free. Thanks to Jeff who I emailed this weekend and told me he sent and received his Plasma back with no speedbumps whatsoever... I can't wait to get mine back!

Thanks again!

Rob

deeks
New User

Jun 27, 2006, 8:23 PM

Post #32 of 41 (5426 views)
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Re: [rbriley] Sony PFM42B1 [In reply to]	Can't Post

Hi all... I've got one of these as well but I'm in Australia.
I have the same problem (HIC on the plasma panel flat cables) Has anyone had any luck with Sony repairing or offering spares in Australia? I've been told by a service agent that the set is a write-off. Not the sort of thing I would expect from Sony, especially for a $10,000 four year old set! Any suggestions anyone?
Cheers,
Deeks

techchris
Veteran

Jun 28, 2006, 2:38 PM

Post #33 of 41 (5414 views)
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Re: [deeks] Sony PFM42B1 [In reply to]	Can't Post

Sony had a problem in Europe with their plasma tv's where foam used during transporting from the factory ate into the x or y driver pcb'sand the only solution was to change the pdp panel. it may be a world wide problem for all I know.most of these were write offs as when out of warranty Sony didnt want to know about it. Cut your losses and dump it

NOT A SONY
New User

Jul 22, 2006, 5:07 PM

Post #34 of 41 (5207 views)
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Re: [deeks] Sony PFM42B1 [In reply to]	Can't Post

Hi deeks
Email me if you want to talk i'm having a problem with my plasma
and i'll tell you what i have done with SONY
mbaynie@optusnet.com.au

bamap
New User

Oct 11, 2006, 11:33 AM

Post #35 of 41 (4711 views)
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Re: [NOT A SONY] Sony PFM42B1 [In reply to]	Can't Post

Hi all, i have a sony PFM42B1 just broken screen last week during transport to my's new house.Now i'm looking for another broken one with same model as mine with good screen of course :), if you have one and living in same local as me then let me know (i'm living in san jose, northern california) or if anyone interesting in any part of its then let me know too, if i can not find a screen for it then i will sell it for parts, PM me please if you have any question,thanks
Bamap

MOtvGuy
User

Oct 15, 2006, 7:05 PM

Post #36 of 41 (4663 views)
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Re: [bamap] Sony PFM42B1 [In reply to]	Can't Post

Just to let everyone know, Sony will no longer be producing Plasma TV's and will instead focus on their LCP and LCD sets.

davemd
New User

Jun 8, 2007, 4:56 PM

Post #37 of 41 (3127 views)
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Re: [Tomek] Sony PFM42B1 [In reply to]	Can't Post

I have a PFM-42B1 that the color is "off". Specifically, everything is pinkish. The yellow colors are pinkish-red. Does anyone know what the issue might be, and where I can get it repaired? If not, I'll sell off the parts.

pappaneil
Novice

Jul 28, 2007, 3:43 PM

Post #38 of 41 (1986 views)
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Re: [Chris_D26] Sony PFM42B1 [In reply to]	Can't Post

It was probably made in China.

mgoomba
New User

Dec 11, 2007, 8:16 PM

Post #39 of 41 (1485 views)
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Re: [jdeverter] Sony PFM42B1 [In reply to]	Can't Post

My PFM42B1 PDP (6 blinking lights) just went out on me as well. Called Sony regarding the HIC issue and said they are no longer repairing them for "free" or repairing any plasmas for that matter. They said they stopped doing this "a few months ago."

Has anyone had success recently getting theirs in for repair for free? Did i talk to someone that didn't want to help?

Thanks!!

GED525
New User

Jan 31, 2008, 2:33 PM

Post #40 of 41 (1182 views)
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Re: [mgoomba] Sony PFM42B1 [In reply to]	Can't Post

My 42B1 had the HIC problem, and was repaired in late September with no issue. I have another device that needs the same repair, so if anyone can confirm this claim I'd appreciate it.

sirbobls
New User

Feb 9, 2008, 2:53 AM

Post #41 of 41 (1105 views)
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Re: Sony PFM42B1 [In reply to]	Can't Post

hey. i just came across this site and this forum, i have gone through it and have read all of your comments and hints, just calling to see if anyone knows yet if sony has stopped fixing the pfm42b1 plasmas or not!!??? help in advice soon please!!!

John

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