Aug 21, 2019, 5:04 PM
Post #1 of 1
Blank panel after wrong setting. Help needed.
We own a Finlux 19wfld760 and was trying to solve a problem with the HDMI only showing "HDMI not available when connecting to a HD-decoder. The decoder had previously been connected to another TV via its HDMI with no problem and has also worked well with the Finlux for a long time. During the attempts to make it work again, the hidden service menu was accessed by utilizing the code ("Menu" 4725 ) for this purpose given by Vestel Services online. While checking whether there would be possible to deactivate and then activate the HDMI option in the menu, the panel was accidentally changed and the wrong one was chosen when trying to change it back. Nothing happened till the TV was disconnected and restarted, still in an attempt to make the HDMI work again. When it was turned on again, the screen just shows a dark grey and naturally it is impossible to re-enter the service menu to solve this problem, as well as viewing anything at all. As it is, the TV has sound but no picture.
The TV can be used without the HDMI but naturally not without the panel showing anything, So thats is what has to be solved.
There is no issue with the sound.
Hoping someone here can help me solve this issue.
Thanks in advance.