bbcardwiz
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Mar 29, 2007, 2:16 AM
Post #10 of 10
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Re: [rrobor] GE 46GW945 Rear Projection TV problems! Convergence?
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rrobor,
I appreciate the comments you are trying to make. you are trying to save other people from my experience. kudos to you. however I have to defend myself somewhat.
1) I not only acted on advice from this thread but other tv forums as well. While I was flying in the dark so to speak, I did have advice from so called experts on this forum and others. Am I a pro? Heck no. My attempts to fix the TV were easy, non time intensive, and were targeted at common things that typically can break. Again, I agree I was pinning the tail on the donkey with a full blindfold on, I simply didn't "hit the tail" this time. Had I fixed the TV it would have been out of pure luck, and I was ok with that.
2) As for my total expenses, the TV was free, it was a giveaway, I spent about $300 in my own cash to fix it and ended up not fixing it. I sold the guns, circuit boards and everything else in the TV for $250, so I really was only out $50 - a price well worth the effort in my book, even though it turned out not working in the end.
3) As for the tech that came out and looked at the TV, he acted like a jerk. Not because he wouldn't fix my TV, but because he actually was one. He simply looked at the TV, and with a pompous and crass voice said it was old, looked at the screen/signal with the power on and said that it would be a waste of his time to fix the TV for me and then handed me an invoice for $75 all in less than 3 minutes. He said any number of issues could be wrong with it and that it would take him 4-6 hours simply to diagnose the problem and then potentially fix it - and he even said that he "couldn't be certain" that he could fix it. So, my point is taking it to the "pro's" isn't always the best advice to give. And it isn't like the company I called was Mom and Pop's We Fix-it TV service. I called a major service provider in the city I live in, Columbus, Ohio. My thinking is that the guy looked at the TV, wanted to make a quick $75 off of me because there's probably a cost risk to taking in the TV and spending lots of time, effort, parts, labor, etc on it with the possibility of not even fixing it. I just thought it was ludicrous to pay a guy $75 to look at my TV for less than 3 minutes only to say he won't work on it....when, over the phone when I scheduled the visit, they could have asked me 10-15 simple questions about the TV and at least gave me a "heads up" that the tech may not be able to do anything for me - which they didn't do.
Don't be so quick to judge a situation based upon what you've heard so far. While I didn't get the TV fixed by myself, I called the cavalry, and they came shootin blanks and basically hung me out to dry. In hindsight, Mom and Pop's We Fix It TV Service might have been my best bet. I might have gotten better service from a smaller company. Is it me or has customer service across this great land of ours, let alone the world, gone by the wayside?
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