powerhack
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Dec 4, 2004, 2:01 PM
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Philips 28PW6515/05 repair issue..
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I have a problem with a Philips 28PW6515/05. It keeps going into
standby after a few hours usage (letting the TV cool for a couple of
hours would often bring the thing back to life).
I took it into repair to City Electronic Services, Barking, Essex, UK
(a registered Philips dealer).
I have been billed the following:
Inspection fee (came and collected TV) - £57.75
Labour - £57
"Painter chip and memory chip" £62.79
Plus there is VAT to pay on top of this!
The TV only cost around £500 when I bought it 3 years ago.
I was wondering if anyone knows whether this is a realistic costing
for the work? I have no idea how much the chips should cost. Am I
being ripped off?
[They did tell me that this is a "known fault" with Philips TVs and
that Philips "may be willing to pay for the cost of the parts". But I
think that was City Electronics just trying to get me off the phone!]
Any help would be useful and much appreciated.
Cheers,
Steve.
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