ZMAN1
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Jun 4, 2005, 3:14 PM
Post #1 of 5
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TOSHIBA 35AF44 COLOR PROBLEM
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I PURCHASED THIS 35" FLAT SCREEN A FEW MONTHS AGO. RIGHT FROM THE BEGINNING IT HAS HAD GREEN HUES RUNNING THROUGH THE FLESHTONES AND LIGHT/WHITE COLORS (LIKE CLOUDS). I THOUGHT IT MIGHT HAVE TO BE BROKEN IN BUT IT HASN'T IMPROVED. I AM ABLE TO ELIMINATE A LOT OF THIS BY ADJUSTING THE TINT WAY INTO THE NEGATIVE BUT THEN THE REDS BECOME PINKISH AND THE BLUES BECOME AQUAISH. I CALLED TOSHIBA AND THEN HAD THE SET LOOKED AT BY AN AUTHORIZED REPAIR SHOP. THE GUY WHO CAME OUT JUST FIDDLED IN THE MENU ACCESSED THROUGH THE REMOTE AND ORDERED A NEW TUNER (I THINK BECAUSE HE DIDN'T KNOW WHAT ELSE TO TRY).
WHILE HE WAS THERE I SUGGESTED THAT MAYBE THE FACTORY SETTINGS HAD BEEN OFF AND THAT MAYBE ALL THAT WAS NEEDED WAS AN ADJUSTMENT. HE SAID THAT THERE IS NO WAY TO ADJUST ANYTHING EXCEPT THROUGH THE "MENU" ACCESSED ON THE REMOTE CONTROL.
I DON'T CLAIM TO KNOW MUCH ABOUT TV'S BUT I GOT THE FEELING THAT THE REPAIRMAN WASN'T REAL SHARP. IT'S HARD TO BELIEVE THAT THERE ISN'T A SERVICE MODE OR SERVICE MENU THAT CAN BE ACCESSED, AND ADJUSTMENTS MADE BY A SERVICE TECHNICIAN....I WOULD THINK THAT ADJUSTMENTS HAVE TO BE MADE TO MANY PICTURE TUBES BEFORE SHIPPING FROM THE FACTORY. DOES ANYONE KNOW IF THERE IS A "SECRET' SERVICE MENU ON THE NEW TOSHIBA'S. I KNOW THAT THERE IS ON OLDER MODELS AND I WAS HOPING THAT THE SERVICE GUY JUST DIDN'T KNOW ANY BETTER. HE'S COMING BACK IN A WEEK OR SO WITH THE NEW TUNER BUT I HAVE A GUT FEELING THAT THIS WILL NOT CURE THE PROBLEM, AND IF THERE IS A WAY TO MAKE ADJUSTMENTS TO THE FACTORY SETTINGS, I'D LIKE TO BE ABLE TO CONFRONT HIM ON THIS.
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