LBrandt
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May 28, 2010, 9:10 PM
Post #1 of 4
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Online TV Guide problem
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Hello,
I'm new to this forum (just joined), so please forgive this question if it's directed to the wrong sub-forum, but here goes.
We bought a 32 inch Sony digital TV about a year ago. We have Comcast cable (no satellite), but we don't use a Comcast cable box, just the direct cable signal to the set. For a long time after hooking up the set, we were able to receive the online TV guide, showing the program lineup, but we haven't been able to get this for several months now. When we click on the "TV guide" option on the remote, the TV gude screen comes up with a message indicating that the guide will be updated later, but it never is.
There doesn't seem to be anything that we can do to change this, so I'm wondering whether anyone else has this problem and whether it's simply a case of the guide information not being sent to us from Comcast.
Has anyone else had this happen?
Thanks,
Louis
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