joshsoc
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Jan 14, 2007, 4:50 AM
Post #1 of 1
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Problem with New HD DVR System
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We just upgraded to an HD DVR and Direct installed a 5 LNB Oval Dish. It has been working OK. But yesterday, in a rain storm, we lost the signal from the satellite(Code 771) appeared. It has been out just over 24 hours. I called customer service and they said to do a soft reset (from the menu). Which locks up when it trys to accquire the guide data. I have since done a hard reset (the button next to the card slot and a full reboot (pulling the power and reseting) All with the same results.
I think that either the dish has moved, there is a bad connection or the Reciever/DVR is bad.
Any ideas, thanks.
jsoco@verizon.net
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